Aeromexico (AM): routes from Mexico, baggage, loyalty program

Aeromexico (IATA: AM) is a full-service carrier from Mexico, SkyTeam. Its economy checked-baggage allowance is 25 kg and it operates from its MEX, GDL, MTY hubs. It appears on 15 routes relevant to Mexican travellers in our catalogue, with fares quoted in pesos (MXN).

At a glance

Aeromexico (AM) operates 87 routes in our catalogue with 1189 combined weekly departures, out of Mexico and hubbed at MEX, GDL, MTY. Economy allowance: 25 kg. Alliance: SkyTeam. Local brand recognition 10/10 and infant fare 10% of the adult one.

• IATA: AM
• Country: Mexico
• Type: full-service
• Alliance: SkyTeam
• Hubs: MEX, GDL, MTY
• Economy baggage: 25 kg
• AirHelp eligible: No

Reach in the Mexican market. Its catalogued routes span 509 km (CUN-HAV) to 11,254 km (MEX-NRT), measured great-circle between airports. That range matters because distance decides aircraft type, the usual allowance and — on sectors touching Europe — the compensation band that applies if the flight is delayed.

Local brand recognition 10/10, and what it means. This is our own awareness score in the Mexican market — not a measure of punctuality, safety or service — used to compare carriers against each other inside this site. A highly recognised brand tends to sell the same seat dearer because it captures direct search; a less known one competes on price in the comparator. Read it as a market signal, not a quality one.

Aeromexico routes from/to Mexico

Aeromexico appears on 87 catalogued routes from 9 airports, with 1189 combined weekly departures; the busiest is MEX-LAX (~55/wk) and 23 of the routes carry a cached fare. Its catalogued destinations number 41, under SkyTeam. The table below breaks each pair down with its frequency and its lowest observed fare.

Routes in our catalogue this carrier operates, with combined weekly frequency, block time and the lowest peso fare detected:

Baggage & family

Aeromexico includes 25 kg of checked baggage in its base economy fare, with the infant fare at 10% of the adult one. Its AM Paisano (1ra maleta gratis 25kg internacional) programme adds benefits for recurring travellers. It operates 87 catalogued routes to or from Mexico.

Aeromexico applies the following baggage policy. Paisano travellers visiting family should check the airline’s program before buying, since extra bags change the total ticket cost:

The allowance belongs to the fare, not to the passenger. The kilos listed are those of the published base fare. ‘Basic’, ‘light’ and ‘zero’ families on several carriers exclude the checked bag, seat selection and sometimes date changes, even though the flight and the aircraft are identical. The carrier’s AM Paisano (1ra maleta gratis 25kg internacional) programme attaches to specific fare families: buy the cheapest bucket and the benefit does not travel with you. Always compare with the bag already added: on short sectors the ranking of operators usually flips once it is in.

Passenger rights

25% of the ticket at minimum for a delay over 4 h attributable to the airline: Aeromexico is a Mexican carrier and its departures from national territory fall under Art. 47 Bis of the Ley de Aviación Civil. Taking off from the EU it is additionally covered by EU261, like any operator departing there.

Aeromexico is a Mexican carrier, governed by the Civil Aviation Law (Art. 47 Bis) and overseen by AFAC and PROFECO. When a delay is the airline’s fault: 1–4 hours entitle you to discounts or benefits; from 4 hours you are owed an indemnity of at least 25 % of the ticket price. For an airline-caused cancellation you may choose a refund plus a ≥25 % indemnity, rebooking on the next flight with meals and lodging, or later transport. Overbooking denied boarding is also compensated at 25 %+. AirHelp is geared to EU261/UK261, so these claims go directly to the airline or PROFECO.

The operating carrier decides, not the seller. The compensation regime follows the airline that actually operates the flight, not the one printed on your ticket. A codeshare sold under a Mexican carrier’s code but operated by a European one is claimed under the operator’s regime, and vice versa. The ‘operated by’ line on the boarding pass is the field that fixes who you claim from and before which authority.

What does apply on departure from Mexico. Mexico’s Ley de Aviación Civil (Art. 47 Bis), enforced by AFAC and PROFECO, covers flights taking off from Mexican territory regardless of the airline’s nationality: a delay over 4 hours attributable to the carrier entitles you to at least 25% of the ticket price, and from the first hour the airline owes assistance that escalates with duration. Keep the boarding pass and the purchase receipt — a claim stands on those two documents.

When NOT to choose Aeromexico

On the pairs Aeromexico operates, our catalogue lists 19 alternative airlines (American Airlines, Air France, Aerolíneas Argentinas, Alaska Airlines, Avianca). With 25 kg of allowance and 87 routes covered, there are clear scenarios where another option returns more for the same money. On 38 of those pairs three or more operators compete.

• For Mexican domestic or short transborder hops, a low-cost carrier (Volaris or VivaAerobus) is usually cheaper.
• If your loyalty program is in another alliance, note that Aeromexico is in SkyTeam.

Travelling light, you pay for something you do not use. Those 25 included kg are inside the price whether or not you check a bag. If the trip is two days and fits in the cabin, a bag-free low-cost fare on the same pair works out better. A generous allowance pays off on the family trip and the loaded return, not on the weekend break.

When it is the right pick. On the pairs where it holds the highest frequency, where its hub is your connecting point, or when the included allowance matches exactly what you carry. This section does not say the airline is bad: it says in which concrete scenarios another option on the same pair returns more — a different question, and the only useful one once you already have two tabs open.

FAQ

The 8 questions on this record are answered from catalogue figures for AM: routes and weekly frequencies, minimum fares observed by the collector, checked-baggage allowances and the rights regime that applies on each leg. No answer adds data that is not in those sources.

Which compensation regime applies to Aeromexico? Aeromexico is Mexican: the Civil Aviation Law (Art. 47 Bis) requires at least 25% of the fare for delays over 4h caused by the airline.

What checked-baggage allowance does Aeromexico include? Aeromexico’s economy checked-baggage baseline is 25 kg. Its AM Paisano (1ra maleta gratis 25kg internacional) program adds baggage for family-visiting travellers.

Which alliance is Aeromexico in? Aeromexico is a member of SkyTeam.

Does Aeromexico fly from Mexico? Yes. Aeromexico appears on 15 routes in our catalogue from/to Mexico — see the table above for frequencies and MXN fares.

What is Aeromexico’s longest route in this catalogue? Its catalogued routes span 509 to 11,254 km great-circle. Distance drives aircraft type, the usual allowance and — on sectors touching Europe — the compensation band that applies if the flight is delayed.

On which routes is Aeromexico the only airline? On 19 of its 87 catalogued routes it is the pair’s only operator. There, no carrier-to-carrier price comparison exists and a cancellation cannot be solved by switching competitor: it depends on interline agreements or on waiting.

How many weekly departures do Aeromexico’s routes total? Its 87 catalogued routes total 1189 weekly departures, counting every airline on each pair. It measures corridor supply, not Aeromexico’s own flight count.

Where are Aeromexico’s hubs? At MEX, GDL, MTY. Connecting through the airline’s own hub is usually more robust than through an airport where it runs one daily frequency: that is where it has aircraft and crews to fix a delay.

Sources

• AFAC — Derechos del pasajero
• PROFECO — pasajeros

Related

• Ciudad de México Airport (MEX)
• Guadalajara Airport (GDL)
• Monterrey Airport (MTY)
• MEX-LAX flights
• Flight delay compensation calculator

Published by FlightsMX Editorial Team. Verify baggage policies with the airline before travelling — these change frequently.